FAQ General
What does the warranty on THM products cover?
All THM products have a 24-month warranty covering defects in materials and workmanship. The warranty begins on date of purchase.
The warranty does not cover damage caused by normal wear and tear, accidents, unauthorized modifications, and negligent or improper handling and use. Products that have been repaired or worked on by unauthorized persons are not covered by warranty.
If you believe your THM Product is faulty, please contact the dealer who sold you the product. In the case of a warranty claim, the dealer will send it back to THM.Does THM offer a crash replacement scheme?
Yes, in the event of irreparable accident damage, we offer a crash replacement discount and the damaged product becomes the property of THM.
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